Privacy Policy for GeoTree App

Welcome to geoplanetsolution.com, the official website of Geo Planet Solutions Private Limited, having its registered office at 408, 4th Floor, JTM Mall, Jagatpura, Jaipur, Rajasthan, India (hereinafter referred to as "GeoTree", "we", "us", or "our"). This Privacy Policy ("Policy") describes how we collect, use, process, disclose, and safeguard your personal information when you access our website or use the GeoTree mobile application (collectively referred to as the "Services").

We are committed to protecting your privacy and ensuring transparency in how we handle your data. By accessing or using our Services, you signify that you have read, understood, and agree to be bound by this Privacy Policy. Please read this document carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

A. Personal Data

When you register, log in, or use the App, we collect the following personal data to provide our services effectively and enhance your experience:

• Account Information: We collect your full name, email address, phone number, password, and Google account details if you sign in via Google. This information helps us create and manage your account securely.
• Plantation Data: This includes data related to the plantation activities you perform, such as:
  • Owner name, contact number, and GPS coordinates (latitude/longitude) of the plantation area.
  • Geographical details such as state, district, block, gram panchayat, and organization information, as well as land ownership details.
  • Plantation images (both pre and post plantation), event details, nursery records, and block plantation data.
• User Activity: We track your activities in the app, including the number of trees planted, the reward points accumulated, certificates earned, and your profile level (such as gold/silver).

B. Device & Technical Data

In addition to personal data, we may collect technical and device-specific data to improve app performance, monitor usage, and provide personalized features:

• Location Data: GPS data is used for plantation tracking. This data is optional but required for some core features of the app, such as mapping plantation locations and providing relevant local information.
• Device Information: We collect data about the device you use to access the app, including the IP address, operating system version, and device model. This helps us ensure compatibility and optimize the app for various devices.
• Usage Analytics: We track how you interact with the app, including actions taken and error reports (such as crash reports). We use tools like Firebase and Google Analytics to gather this data, which helps us improve app performance and user experience.

2. How We Use Your Data

A. Core Services & Features

• Provide Services: We collect and use your data to authenticate users, manage plantation tracking, and generate certificates. This allows us to ensure a seamless experience when you use our services, such as confirming your identity and ensuring accurate data related to your plantation progress and certification.
• Improve App Features: Your data helps us enhance the app's functionality, including dynamic dropdown menus for state, district, and block selections. It also enables the refinement of administrative controls, allowing us to improve usability and make the app more responsive to your needs and preferences.

B. Engagement & Communications

• Reward System: We use your data to track your engagement with our platform and reward you accordingly. This includes tracking points you earn through various activities and assigning you profile levels (such as gold or silver) based on your participation, ensuring a personalized and rewarding experience as you engage with our services.
• Communications: Your contact information and activity are used to communicate important information such as notifications, support responses, updates, and promotional materials. This ensures that we keep you informed about the latest updates, improvements, and any relevant information related to your use of our platform.
• Legal Compliance: Your data may be used to prevent fraud, comply with regulatory requirements, and provide necessary reporting to government authorities if applicable. This includes ensuring that we adhere to legal frameworks in place and assist in the proper reporting of activities in accordance with relevant laws and regulations.

3. Data Sharing & Third Parties

• Government/NGOs: We may share your data with government authorities or non-governmental organizations (NGOs) for purposes such as verification, audits, or ensuring compliance with various schemes and regulations. This is done to ensure transparency and adherence to governmental requirements, especially in the context of environmental or social initiatives that our platform might be part of.
• Service Providers: We work with trusted third-party service providers to enhance the functionality of our platform. These providers may have access to your data, but only to the extent necessary to perform their functions. Some of the key service providers we collaborate with include:
  • Google Firebase: We use Google Firebase for user authentication and crash analytics. Firebase helps us securely manage user logins and gather insights into any app crashes, which allows us to enhance the app's stability and user experience.
  • Google Maps/Leaflet: These services are used for location mapping. Your geographical data is processed to help map plantation locations and display relevant information about the plantation site on the app.
  • Cloud Storage Providers: We store plantation images, certificates, and other data related to your activities on our platform using secure cloud storage services. These services help ensure that your data is safe, easily accessible, and can be retrieved whenever necessary.
• Legal Authorities: If required by law, we may share your data with legal authorities or respond to court orders. This could include complying with subpoenas, governmental investigations, or other legal requests. We ensure that any data shared in such circumstances is in full compliance with applicable laws and regulations.

4. Security & Compliance

5. Integrity and Retention of Data

We prioritize ensuring that the personal information you provide is accurate, complete, and up to date. To maintain this integrity, we have made it easy for you to access and review your data at any time. You can also make changes to your personal information or revoke your consent for us to use certain data at any point. Your control over your data is paramount, and we are committed to making this process as transparent and user-friendly as possible.

We will retain your information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This includes providing services, improving app features, and complying with legal obligations. In some cases, we may retain your data for a longer period if required or permitted by applicable Indian law, such as for legal, regulatory, or contractual reasons. After this period, we will either securely delete or anonymize your data to protect your privacy.

6. Governing Law

The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, without regard to principles of conflict of laws.

7. User Rights & Choices

A. Access/Edit Data

You have the right to access and update your personal information, including your profile details and plantation-related data, directly within the app. This ensures that your information remains accurate and up-to-date. If you notice any discrepancies or need to make changes, you can do so at any time through the app's settings.

B. Delete Account

If you wish to delete your account and all associated data, you can make this request by emailing us at support@geoplanetsolution.com. We will process your request promptly and ensure that your data is permanently removed from our system, in accordance with our data retention and privacy practices.

C. Opt-Out Location

If you no longer wish to share your location with the app, you can disable GPS tracking in your device's settings. Please note that disabling location services may limit certain features, such as plantation mapping or location-based services, which rely on this data to function effectively.

8. Certificates & Plantation Records

A. Certificate Storage

All certificates, whether they are issued for individuals, events, blocks, or nurseries, are stored securely in our system. We use industry-standard encryption methods to protect these certificates and ensure that they remain safe from unauthorized access. Your certificate details are stored in a manner that ensures data privacy and confidentiality.

B. Data Validation

Before any certificates are issued, our system undergoes a thorough validation process carried out by our administrators. This ensures that all plantation-related data, including your progress and achievements, is accurate and meets the necessary requirements. Only after validation will certificates be generated and issued to ensure their authenticity and reliability.

9. Children's Privacy

The App is not intended for users under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records.

A. Age Restrictions

Our App is specifically designed for users aged 13 and above. By using our services, you affirm that you are at least 13 years old. If you are under the age of 13, you are prohibited from using our App or providing any personal information through it.

B. Parental Consent

We encourage parents and guardians to monitor their children's online activities. If a parent or guardian believes that we have collected personal information from a child under 13, they can contact us immediately. Upon verification, we will delete such information from our systems as soon as possible.

C. Data Deletion for Minors

In the event that we learn that we have unknowingly collected personal data from a user under the age of 13, we will make every effort to delete that data from our records. If you believe that we may have collected data about a child under 13, please contact us at support@geoplanetsolution.com.

10. Cookie Policy

Our website uses cookies and similar tracking technologies to improve your browsing experience, personalize content, and analyze website traffic. These technologies help us understand how our site is being used and enhance the functionality of your user experience.

A. Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the basic functionality of our website. They allow you to navigate and use essential features, such as accessing secure areas of the site and using our services. Without these cookies, certain parts of the website may not function properly.
• Analytics Cookies: These cookies help us gather data about how visitors interact with our website. They allow us to track metrics such as page visits, navigation patterns, and overall site performance. This data is crucial for improving the structure, design, and content of our site to enhance your browsing experience.
• Preference Cookies: These cookies are used to remember your preferences, such as language settings, region, or layout choices. They ensure a more personalized experience by saving your preferences across sessions, so you don’t have to reconfigure them each time you visit.
• Marketing Cookies: These cookies are used to deliver targeted advertisements based on your interests. They track your browsing behavior across different websites and help us deliver more relevant ads to you. Marketing cookies are typically placed by third-party advertising partners, and they help us improve the effectiveness of our advertising campaigns.

B. Managing Cookie Preferences

You have the option to manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain types of cookies may impact the functionality and performance of our website, and some features may not be available to you.

C. Consent to Cookies

By using our website, you consent to the use of cookies as described in this policy. If you disagree with the use of cookies, you can adjust your preferences or opt-out at any time through your browser settings. For more detailed information on how to manage cookies, please refer to your browser’s help section or the relevant support page.